Michele Hresko is the first woman to serve as Chief Information Officer at the Pension Boards. She joined the Pension Boards in 2021 as Director, Information Systems after serving as a consultant for the Pension Boards on the business technology development team. She led the transformation of the technology team responsible for application development, web technology, and support of our recordkeeping system, enhancing our capabilities to create Information Systems that enable the organization’s strategic goals.
Michele brings more than 15 years of large enterprise program management and development experience in the pension and benefits industry. Previously, Michele worked for TIAA, where she was Senior Manager of Program Management for the Institutional Retirement Plan Services Management Team. There, she managed enterprise-level IT service enhancements across institutional clients, delivered complicated multimillion-dollar development programs, and identified and led process improvement initiatives. She provided management and analysis support for the development of digital transformations following agile project methodology.
Earlier in her career, Michele worked at both UBS and Voya, managing new product development initiatives as well as product enhancements and data integration projects for business operations, including integrating with finance/accounting databases, digital transformations, and migrating legacy recordkeeping systems. Michele applied her skills to all phases of the system development life-cycle from scope definition to post-production and rollout support, including system application requirements, development, testing, and delivery aligned to documented operational procedures.
Michele has a BA in Economics from Lehigh University and holds MBAs from both Columbia University and London Business School. She is skilled in Agile and Scrum methods and is SAFe® Agile-POPM Certified.